Monday, December 22, 2008

PR Tips For Not For Profits in Tough Times #2

Thanks to all of you who contributed ideas to our call for low budget PR ideas for not for profits facing tough times. We got a great response through Facebook, email, in conversations over coffee and of course through this blog.

We have put together a 19 page PDF report which brings together all these great suggestions.

I'll be sending it out to those contributors for whom I have contact details.

Email bobcraw@webone.com.au if you would like a copy and put the word Report in the subject line of your email.

Again thanks for your thoughts and good luck to the marketing efforts of all community groups in the coming year.

Canadian Take on Word of Mouth Marketing


Word of Mouth - A Prescription for a Bad Economy

From: agentwildfire,
1 day ago





The 12 reasons why word of mouth is the tonic for this marketplace and this economy (from Sean Moffitt, Agent Wildfire - Canada's Word of Mouth Experts)



SlideShare Link

Sunday, December 7, 2008

PR Tips For Not For Profits in Tough Times

The financial crisis means the year ahead looks fairly bleak.

So spare a thought for not for profit groups that may struggle financially but still have to communicate with their communities. They will need to market themselves even more to attract volunteers, promote their services and raise funds.

So what are the low cost PR tools and tactics they can use? I'd like to compile at list and circulate it to the groups you and I both know who would welcome practical PR tips for the challenging times ahead.

I'll share a consolidated list with anyone who leaves a comment on this post.

Here's my six ways to stretch a PR budget in tough economic times:
  • Freshen up, recycle and reuse communications activities that have worked in the past.
  • Skill up your team to do as much of your media and marketing as possible.
  • If necessary bring in a mentor to help develop additional skills and build in-house capacity.
  • Continually measure your marketing to see where your dollars should be going.
  • Build in word of mouth marketing into your communications. It's the oldest, most reliable and least expensive of all the tools and tactics available to you.
  • People are increasingly online so ealy in 2009 experiment with new digital tools (Facebook, Youtube, blogs etc) to reach them at minimal cost.

Got your own cost saving ideas? Share with others by leaving a comment.

Three Learings From Obama's Online Marketing

It is just over a month since Barack Obama won his historic bid to become President of the United States. And as the dust settles you have to admire how his campaign used new media tools to get out his message of change to Americans and the rest of the world.

US viral marketer Jalali Hartman looks at Obama online, and concludes that by dominating the Internet Obama's message carried further and faster than his rival's John McCain.

Hartman's statistics tell it all. Obama had 5.5 million visitors to his website each month. McCain had 2.5m visitors. There were 442 000 Obama Youtube videos compared to 221 300 items featuring McCain. Obama had over 3 million friends on Facebook while McCain registered just over half a million supporters.

Obama's online campaign used three strategies others could use to promote their own issues and causes.
  • Share content Obama campaign managers had a no hassle copyright policy. They willingly shared the candidate's speeches, images, official logos etc with online supporters and encouraged them to re-purpose it for their own needs. Supporters could also download official campaign signs, literature and guidelines and receive up to date news of events.
  • Connect Facebook and other social networking sites connected supporters . Both Obama and wife Michelle had their own pages and friends created their own affiliated groups. The campaign also used Twitter (the micro blogging application) to keep followers informed about campaign developments such as appearances and speeches.
  • Make it easy to create community The official campaign website was structured to allow individuals to organise within their communities by offering tools, contacts and opportunities to share their own stories.

Obama's mastery of the online world contrasts sharply with the efforts of Australia's political parties in the 2007 Federal Election. A March 2008 report by the Australian Centre for Public Communication showed use of new media by Australian politicians remains low.

Wednesday, December 3, 2008

New Ways Of Consulting The Public

My colleague Jim McNamara of the the University of Technology Sydney is doing more research on government and social media. This follows his research on the use of social media in the 2007 Australian Election. Jim's research is always spot on, so watch this space.

The information below is taken from directly from Jim's recent blog post.

-----------
Twelve months on from the Australian Federal election and a landmark online campaign, Kevin07, in which the Rudd Labor Government made much of using Web 2.0 for public consultation, how is the government performing in e-democracy?

This is the question being asked in a follow-up to the 2007 Australian Federal election research study reported on this site. A group of researchers from the University of Technology Sydney are investigating which Federal Government departments and agencies are using Web 2.0 tools for public consultation - and how they are being used.

The research is also looking at international experiences in the US, UK, Canada and other countries where what is variously called e-government, e-democracy, cyberdemocracy and a host of other terms is being attempted.

One thing to emerge early in the research is that electronic delivery of information and services needs to be separated from online consultation. Many governments worldwide have made considerable progress in online delivery of information and services ranging from e-tax returns and online passport applications to electronic payment of fines.

However, use of the interactive capabilities of Web 2.0 for consultation and civic engagement is much less in evidence - and practice lags behind the rhetoric.

The research study will be reported early in 2009 in papers submitted to political science and communication journals and in an upcoming book hopefully.