Wednesday, November 23, 2011

Not For Profit PR Podcasts

 This past week we started production with North American broadcaster, Wayne Kelly, on a 10-part podcast series on PR and not for profits

The series is intended for volunteers and staff working in small to medium-size community service organizations.  They are the people who do such great work in our communities and are keen to tell clients, supporters, governments, donors and their towns about what their organisation does.

The series covers:
  • Why marketing is a must for not for profits. 
  • What a simple, 12 month marketing plan looks like. 
  • Three marketing strategies for less than $500 a year. 
  • The power of events for not for profits. 
  • Becoming social media-savvy. 
  • Word of mouth marketing. 
  • Funding, sponsorship and government relations. 
  • Marketing channels such as print and direct marketing. 
  • And the boring but essential things like budgets, timetables, and measurement.
The series will be a companion to our upcoming book PR on a Tiny Budget: How Not For Profits Can Win Attention and, like the book, will be available in the new year.

Monday, November 21, 2011

Social Media Revolution 2011

Watch this great video on social media.  

Like a lot of web content it is hard to know if the figures are accurate, but it certainly makes you stop and think about how our digital worlds are changing. 


Saturday, November 19, 2011

10 Ways To Judge Speaking Success

 
I have a dear friend who works for a well known not for profit and speaks to community groups about cancer-related issues.  

Recently she asked me how she could judge her speaking success.  

Your community group may have a speakers program as part of its PR activity.  So how do you measure if speaking to other organisations is worth the time and effort that goes into preparing and delivering such a talk.

Some measures that might help you measure whether your next talk is successful, are:
  • Did you motivate some-one in your audience to do something as a result of listening to you? Did they visit your website, ask for a brochure, call a hot line or come up to you after you finished to register their interest or continue the conversation? 
  • If you had a particular call to action in your presentation, how many people responded?
  • What reaction did you get during your talk? What was the mood in the room?  Were the audience engaged and interested or were they bored and tuned out as you rambled on?
  • How many questions were asked during and after you spoke? The number and nature of questions and comments is often a clear sign if you have engaged your audience.
  • How people collected a brochure, business card or other material you may have brought along and distributed?
  • How many people accessed  your presentation online if you shared it through Slideshare or other  platforms. Or asked you to email them a white paper or more information?
  • Did you receive any feedback a couple of days after the event?
  • Did the organisers feel your presentation was of such value,  they donated funds (if that was the goal of your presentation) or did they invite you back to speak again?
  • Did one speaking opportunity lead to another invitation to present.  I heard you speak at x.  Can you come and speak to our group.
  • Did you speech get reported or were you asked for information for your host's newsletter, website, blog or elsewhere.
These are the effectiveness measures I look: but how do you measure speaking success in your organisation? 

Let's share some ideas.




Friday, November 11, 2011

Social Media Is Not All Wild West

We often hear social media is a bit like the Wild West, full of outlaws where things happen fast and loose. Well, not always.

This past week in the lead up to Remembrance Day in Australia (Veterans Day in the US), the online discount site DealMe carried an offer for a photography course with heavily reduced  tuition prices.  Illustrating the offer was a selection of images taken by the people who run the training.  Among those images was a picture of the Australian War Memorial.

Australians view the Memorial as a special place that honours the men an women who gave their lives in the wartime service of Australia.  So the use of this particular image to advertise a sale - for completely non-related commercial purposes - would be regarded as insensitive by many people.  

The DealMe staff were contacted about the issue, recognised its significance, apologised and within minutes the Memorial image was gone .... off the site.

Internet selling certainly has its rogues gallery, but there are also many decent folks who respect the concerns of others. 

(Disclaimer: I do work for the Australian War Memorial)