Thnaks to the Content Marketing Institute for these 100 examples of Content Marketing.

100 Content Marketing Examples from Content Marketing Institute

Build Stories

The Building of Stories from Big Fish Presentations

This presentation is a wonderful guide to the elements and suspense of storytelling and how a good story can inspire us to act and move forward.

It is worth a read.  Well done to my friends at Big Fish Presentations.  

Click the full screen button for best reading. 

Latest Stats on How Australians Use Social Media in 2013

State of social media in Australia in 2013 from Bob Crawshaw

Future Factors 2013: A Forecast From Singapore

We Are Social - Future Factors 2013 from We Are Social Singapore

This a very clear presentation by a Singaporean agency on the future trends in social and mobile media.  Well done to We are Social Singapore.  

One of World's Toughest Regulators Ticks Social Media

In April 2013 the US Securities and Exchange Commission  (SEC) ruled companies trading on the US Stock Exchange can post investor information on social media.

That's a major tick for social media channels as  "perfectly suitable methods for communicating with investors."  

Noting the rate at which information flows through Facebook, Twitter and other platforms, the SEC cautioned companies to give investors adequate notice of when and how they plan to use social media when releasing information.  

 In a survey of 120 financial types the online publication, Bulldog Reporter, found 60% to 70% of all investors say they use traditional sources of investment information (press releases, newspapers, analyst reports.) 

People under 40 are the most likely group to check company information  on social media. 

The US stock market operates in a highly litigious environment and the SEC oversees highly regulated, multi-billion dollar transactions every trading day. 

The ruling should encourage Australian governments wrestling with what information is suitable for their own online accounts. 

Content Marketing: Why Now?

"Content is information others find useful or entertaining or both.  

 It is not necessarily what you want to tell people.  It is what they want or need to hear.  Content marketing is about providing that type of information on an enduring basis." 

The term ‘content marketing’ may have recently landed in Australia but the practice of content marketing has been with us for a very long time. 

Down the centuries people have always shared their content.  It could be in the form of knowledge and awareness of the world around them, transferring skills, warning others of danger and or just passing along useful facts, figures and opinions.  

Today the demand for helpful content, from reliable sources, is the greatest at anytime in history. That is because personal and corporate communications are changing fast, our lives are busier than ever and we are increasingly selective in choosing who we listen to.  
  

• Families are time-poor. Too many people want our attention and we would be simply overwhelmed if we surrendered to their demands.

• Since 2003, social media has accelerated the pace and rate of communications change.  Social media has an insatiable appetite for information and gives us a channel for direct and very personal information.  It also gifts us each of us with a publishing platform and a filtering system.  We now have numerous options to receive and share information, anytime, anywhere, any place.  And we can easily block out information from those we distrust, don't now or who hold different interests or attitudes.

•  Recent Australian research shows we are skeptical about what we hear. We mistrust brands, business, government and other traditional sources of information.  (2013 Edelman Trust Barometer for Australia.) and operate on the basis that no organisation has the right to be heard.

• Traditional media used to be the dominant communications channel for most of us.  Now it is fragmenting and as it searches for new business models, it is becoming one more way - not the only way - to connect people with similar opinions, behaviours or needs.                                                       

So it is time for a different PR approach if we want to find, produce and share the type of information that will connect us to our customers, clients or fellow citizens.  

Enter content marketing, an evolution of old-style marketing.  It is a system that is gaining traction in the US and now emerging in Australia.

Bank Markets Federal Budget As Customer Content

 

I have banked with the National Australia Bank (now nab) for 25 years and, with a few exceptions, the relationship has been good. 

I recently discovered the Bank and I are content marketing enthusiasts. 

In the lead up to the Australian Federal Budget last week, the Bank offered free budget updates and analysis on issues I'm interested in. For me that's superannuation and anything about small business taxation. 

The information comes as video or text and importantly I can consume it when I want.

All this sounds like good tactical level Content Marketing built around a specific event.  

Through nab I got a quick assessment of how the Budget affects me personally, within 48 hours of the Commonwealth Treasurer delivering his much anticipated speech. I did not have to wait on others like traditional media and specialist magazines to bring me the news.  

That's a nice piece of content marketing from a business that usually only provides me routine (but important) service.

State of Social Media in the Australian Public Service

This is a summary of a presentation by author and academic Greg Jericho on the state of social media in the Australian Public Service.  Given to a Canberra IABC on 29 April 2013.  Good insights.

Gold Quill Judging Looks At World's Best

This weekend I helped judge the 2013 Gold Quill award entries in Melbourne.

I always learn so much from the experience and it's the one of the highlights of my year as a communicator.

Gold Quill Judging 2013 from Bob Crawshaw

Get More Attention on Twitter

This infographic from Fusework Studios offers guidelines on how to get more engagement on Twitter with just a few simple tweaks.

A Twitter infographic by Fusework Studios

The Key Message Is Dead: Hail Content Marketing

There is fat chance anyone is listening to your carefully crafted,

committee approved, centrally delivered key messages.  

A friend recently asked me "isn't content marketing what we've always done?"

In a way she's right.  Communicators have long practiced elements of content marketing -  messaging, knowing audiences, distributing information etc.   The difference now is social media,the mega paradigm-buster.

Social media has accelerated information delivery to breakneck speed. Everyone potentially has a publishing platform for their opinions, and all of us can precisely choose what information we let into our lives and what we block.

No one is dependent on what you say.  We are outrageously spoiled for choice when it comes to information and we can choose where we get it, when and how.

Let's say your company, not for profit or agency tells me something.  Instantly I can go online to check its accuracy or access a staggering volume of contending data, commentary or analysis.  Many hierarchical organisations particularly government bodies still find it difficult to accept that the logo on your letterhead adds little authority to their arguments. 

You can longer claim sole expertise based on who you are.  Google has made all of us experts ... or at least let us think we are.

There is a fundamental difference between old style PR and content marketing.  And it is this: unless we are prepared to provide audiences with information that is helpful, entertaining or both, we stand little chance of connecting with, let alone persuading them. 

The era of the one-way key message blasted from the hierarchical bunker is dead.  Perhaps it served us well in the past.  But today people want dialogue not monologue.  There is fat chance anyone is listening to your carefully crafted, committee approved, centrally delivered key messages.  

Listening, continuously offering valuable insights helping those we need to reach, shared conversation and letting others own your topic hold today's keys to successfully reaching customers, clients and citizens. 

Creating Compelling Content For Footall Fans

 When Hawthorn player Cyril Rioli spectacularly marked a football last year he did so in the heat of the moment, for the team, for the game.

But Rioli's effort also provided a rich source of content for the 100 plus communications staff  employed by the Australian Football League (AFL).  

The flying mark, a unique feature of Australia's own football code, is a highly visual demonstration of the game's  athleticism.  

The communications staff quickly seized the Rioli moment as a content marketing opportunity to spread the imagery across its own multiple platforms and make sure it was talked about in bars, clubs and taxis throughout the football world.. 

The League's own online commentary team endlessly talked about it, the imagery was available to fans on their mobile phones and it was plastered across the official website which attracts 3.2 million unique visits every month.

The AFL is one of Australia's pioneers in content marketing.  Throughout the coming 2013 season the League and its clubs plan to offer fans a rich sporting smorgasbord of:

• Scores and game highlights
• Breaking news gathered by its in-house journalists 
• Videos, images, ladders, tables, ratings and other graphics
• Game analysis from its commentary teams
• Online and on demand TV shows
• Audio captured from the training park and after the final siren 
• Player profiles and bios
• Historical information and quirky insights
• Fan comment
• ...plus endless lists categorizing players, game highlights and other data in endless ways

This season the football playbooks will be matched by the content marketing playbooks of the AFL's marketers  singularly  focused on using compelling content to drive fan loyalty.

Thanks to a presentation by AFL Head of Content Matt Pinkney

at the recent Content Marketing World conference in Sydney. 

How To Succeed In Change Management

Change Management from Bob Crawshaw

Changing behaviour in organisations is one of the toughest challenges communicators face. IABC Canberra presenter Tina Chawner recently offered insights on the subject based on her UK experiences.

Media Success for Sporting Clubs

  My recent presentation to 23 sporting clubs in Australia's national capital, Canberra. The seminar was sponsored by the ACT Government's sports and recreation program.

6 Smarter Ways to Market in a Flat Economy

Baer spoke on content marketing in Sydney

At the recent Content Marketing World Conference US author Jay Baer unpacked his concept of Youtility: marketing so helpful customers would be willing to pay for it.   

And Youtility is what can make you stand out in a flat economy.  Particularly when people have limited money, short attention spans, an overabundance of information and are spoiled for choice. 

It used to be salespeople provided information then closed the sale with customers relying on them for product knowledge.  Now their job is to close the sale with savvy customers armed with online research and willing to move on if they feel something is not right.   

The role of the marketer is also transitioning - from hyping products to helping customers - offering accessible and timely information that will help their customers make decisions and become brand loyalists.

Jay outlined six steps to build a content marketing strategy to set you apart in a tight economy:

• Discover customer needs through market research, keyword search, social chatter etc.
• Map those needs to a specific service or product your organisation has.
• Develop user-friendly information around that product through case studies, tools, tips, apps, videos and other devices.
• Distribute and then market that content through the channels where your customers live.
• Skill your staff to continually come up with information to help customers.

Most importantly recognise that helping customers is a process not a program and marketing today is a marathon not a sprint.  

Other posts:

The age of content is new again 

Four ways to drive content marketing