Sunday, June 7, 2009

Communications Lessons from Obama's Cairo Speech

This past week President Obama delivered a speech on building bridges between the US and the Muslim world. Immediately after he delivered the speech in Cairo it was posted to the White House and media websites around the world and so far has received warm endorsement in the US and abroad.

Obama is a masterful communicator, perhaps the most effective Presidential orator since Ronald Reagan. Aside from its strategically critical content, the speech was a significant piece of communications and something from which we can all learn as we speak out on behalf of our own organisations:
  • Obama spoke with a keen awareness of his audience - not only the 3000 strong audience at the University of Cairo but to Muslims listening throughout the world. He started by acknowledging the contributions Islam has made to world history and by noting his own personal credentials, namely his childhood experiences in the Muslim world. He established a connection between himself and those listening to him, acutely mindful of the cultural sensitivities that have plagued US - Arab relations in recent years.
  • He outlined how the US and the Arab community might connect better in five specific areas providing examples of how closer cooperation in each might be achieved. The speech had both vision and detail.
  • The speech was simple and clear. It was big on optimism yet at the same time he acknowledged that moving ahead was not going to be easy. So often great communications start by focusing on what brings people together and then identifying the way ahead for resolving the challenges that keep them apart.
Hopefully Obama's aspirations for a safer Middle East will be realised. At least they have started with more empathetic and effective communications than we have seen in a very long time.

1 comment:

Anonymous said...

Bob, I must concur. It was a remarkably skillful approach to continuing the opening of a genuine dialog with the Muslim world. President Obama first initiated communication with the broader Islamic community via an early-in-his-new-administration TV interview. In the Cairo speech, he reinforced to the Muslim world that his administration views the Islamic community as having a key role to play in the world's peacemaking and peacekeeping efforts. It was a remarkably nuanced speech, and one that spoke to listeners of all faith and cultural/ethnic backgrounds as mature, thinking adults.