Content Marketing: Infographs In 3 Easy Steps

We recently arranged this infograph through Fiverr.com
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The digital age has bought a deluge of data and given communicators another dimension to storytelling. The downside is all those numbers and details can quickly overwhelm our ability to make sense of the information we present.

Enter the infograph, a newly arrived social media and PR tool blending graphics and data into digestible imagery, and proving popular in content marketing.

In recent times I've become an infograph fan but only recently started using them in my campaigns.  If like me, you're new to commissioning infographs, here's three simple steps to get you started when someone hands you a pile of data and asks you to make sense of it for their audiences.

Design  Firstly check what capacity there is to design or commission an infograph. If you're lucky you may have in-house talent.  No. Then a quick Google search of free infograph software will bring nearly 6.8 million results.  Or sites like Fiverr offer cheap ways to tap into experts for minimal cost. Either way there's plenty of online help available.

Numbers Next settle on the numbers to highlight.  It's similar to crafting key messages.  Decide on the most important pieces of information you feel audiences to know. That's probably the single most important call in the production process.  Sometimes you get to make it but more often it means collaborating on what's considered essential.

Icons   Successful infographs are simple.  They use clear iconography to breathe life into data.  So it's important to choose symbols appropriate to your story and which will aid the understanding of your audience.

Finally bring together your numbers, icons and other visual elements into an educative but easy on the eye graphic.

So there you have it.  Producing them is straightforward but infographs can be highly effective particularly when you need to convey complex information. 

Good luck and let me know how you go.

Story Telling in 2014

Perhaps Gary Vayerchuk is a bit over the top in his presentations on marketing.  

But Gary's presentation has nailed the need for storytelling (and at the same time promoted  his book.)   

It will give you some ideas so it is worth reviewing it. 

Search for it on Slideshare.

   

Creating Social Marketing That's Actually Social

Image courtesy of thesocialskinny.com

Creating Social Marketing That's Actually Social

The above blog post by Ryan Darby and Jake Herway explores why businesses don't succeed on social media and how to get better results.  It may sound like SOCMED 101 but we all need a refresher on the fundamentals every now and then.

Ryan and Jake report businesses doing the best with their social outreach:

• Set unambiguous expectations on why they are on social media.  They have not blindly wandered into the social media space nor are they there to do everything.  They go for a clearly defined business purpose - it could be to sell, provide customer service, tap the mood of the market or simply share information.

  

• Engage the engaged.  Rather than going for volume they go for quality.  They use social media to reach out to those who already understand or like what they do, keep them informed and encourage them to spread the word to their networks.

• And they are simply social.  They appreciate social media was born to connect people to family and friends.  So they share and converse, and scrupulously avoid blatant advertising.  

They get it and instinctively know command and control communications and banging a broadcasting drum don't work in this space. 

Global Chief Forecasts Communications Trends

Don't try to control the conversation, be prepared for never ending PR campaigns and acknowledge the  consumer is king.

That's what IABC Global Chair Robin McCasland advises leaders confronted by an ever-changing communications landscape.  

During her recent leadership tour of Asia, Robin briefed government communications chiefs in Canberra on trends in international communications. 

Speaking in a government town a few of Robin's observations run counter to traditional government models.  

For example while surveys routinely show public trust in government and corporate leaders is falling, administrations still put forward only the top echelons of officialdom who it comes to advocating policy to the public. 

Robin forecasts that in future, smart organisations will empower their employees to share the communications load and deal directly with citizens, consumers or clients particularly through social media.   Workers already know the issues and are the buffer between the community and their own hierarchy.  The time is coming when clever leaders will look at  workers not only for what they do, but how they can evangelise the corporate brand. 

The Global Chair also touched on the growing importance of peer opinions in decision-making, illustrating this with a personal example. When an  online dress buying experience turned sour, Robin took to social media to alert her friends to her dissatisfaction   Someone with Robin's global profile must have significant networks, so after the offending company learned of her displeasure they were quick to fix the problem.  

Which proves that while communicators can labour long and hard to present a persuasive case, often it's the conversations we have within our own circle that really decide how we act and the results we get. 

 

 

Did This Blog Change Government Policy?

On Thursday I blogged on why Australian military officers should not be part of Government media conferences on Asylum Seeker operations.

Yesterday the Immigration Minister Scott Morrison announced changes to these weekly briefings.  These foreshadow a much more limited role for the  ADF spokesperson, Lieutenant General Angus Campbell.

Did my blogging cause a shift in the new Government's media arrangement?  Hardly!!!

My concerns were but one voice in a growing chorus of condemnation and frustration from traditional and online media about the way the new Coalition Government is so tightly managing information on Asylum Seeker matters. 

Along with other veterans who now work in PR, I'm pleased the Government has restricted the ADF's media profile.  Having said that, the communications strategy behind the "stop the boats" policy still needs a major overhaul.

As much as the Government tries to curb the flow of information by referring to operational security, people interested in the issue will skirt around tight Ministerial policies to get information somehow. They might seek it from from the Indonesian Government and other sources, concerned citizens letting the rest of us know what's happening on  Christmas Island, Manus or Nauru, or welfare groups across the country alerting the public to the ongoing plight of refugees. At this stage all seem willing to talk through mainstream and social media.

Government media mangers, no matter how shrewd, cannot contain news of Asylum Seeker issues.  The issue is too enormous, contentious and ongoing not to find a way to make it to the surface.

This is a story that won't be stopped, so watch this space for more changes to the Abbott's Government communications management of this issue.